FAQ

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If you have any more questions or you would like to purchase more parts, please contact us:

Whtasapp: +86 13047060920

Email: info@shiwick.com

Facebook: @wicklee

Instagram: @swickknit

Contact us

Common FAQ

Just enter the part code in the top search box, such as KCC1731, If unable to query, please check if the code is correct. If you don't know the code, please contact us, WhatsApp: +86 13047060920.

All products are shipped from China warehouse, delivery time is 7-15 days, depending on your country and region.

Free shipping worldwide when the total order amount reaches 200$.

Due to technical issues, our store only supports Paypal payment.

About return wrong items, As long as the... is not damaged, no stains.

It will not affect us sale again, you can pack it well and return back to us.

We will check it after received the goods. If there is no problem, we will refund you immediately.

However, since it is not the product problem, please note that the shipping cost and taxes(including the taxes on ourside ) should be paid by yourside.

When your order is shipped, we will notify you by email. You can also enter your waybill number to check the logistics track through https://www.4px.com/view/index.html

Swick Knit Parts Store will not charge you any customs tax, so when the package arrives in your area, you need to pay customs taxs to the local customs. Please check the local policy for the specific tax rate.

Of course, as long as the order has not been shipped, you can cancel or modify the order. If you need to modify the order, please contact us on WhatsApp: +86 13047060920.

If the order has been shipped, please follow our return and exchange policy to modify the order.

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If you don't want to sign up at the moment, you can still shop and checkout as a guest.

Step 1:Create an account on the Paypal or Afterpay website.
Step 2:After clicking “Complete order”, you will be redirected to Paypal/Afterpay to complete your purchase securely.
Step 3:Select "REMEMBER ME" to save your information for a faster checkout.